On September 14, 2023, Eby's Garage charged me $51.80 for labor to remove and replace cabin air filters which I provided at my expense. On the same visit, Eby's Garage charged me $120.87 for labor to remove and replace a battery. I was charged an additional $176.58 for the battery. I believe the labor charges are too high so I give Eby's Garage 1 Star.
We're truly sorry to hear about your recent experience at Eby's Garage on September 14, 2023. We genuinely appreciate your feedback as it helps us improve our services. We understand your concern about the labor charges for the cabin air filter replacement and battery replacement. We want to assure you that we always strive to provide fair and competitive pricing for our services. However, it seems we fell short of your expectations in this instance, and for that, we sincerely apologize. We'd like the opportunity to make things right. Please reach out to Jeremy or Doran (301)432-5130 or email [email protected], and we'll be more than happy to review your invoice and discuss a possible resolution. We value your business and want to ensure your satisfaction. Thank you for bringing this matter to our attention. We look forward to the opportunity to address your concerns and regain your trust.
- Eby's Garage