Boonsboro Auto Repair Reviews - Page 8

Dan Shewbridge

9/25/2023

We appreciate the 5 stars, Dan!

- Eby's Garage

Randy Horst

9/22/2023

Professional, Friendly, Great Service!!

June Moeller

9/21/2023

On September 14, 2023, Eby's Garage charged me $51.80 for labor to remove and replace cabin air filters which I provided at my expense. On the same visit, Eby's Garage charged me $120.87 for labor to remove and replace a battery. I was charged an additional $176.58 for the battery. I believe the labor charges are too high so I give Eby's Garage 1 Star.

We're truly sorry to hear about your recent experience at Eby's Garage on September 14, 2023. We genuinely appreciate your feedback as it helps us improve our services. We understand your concern about the labor charges for the cabin air filter replacement and battery replacement. We want to assure you that we always strive to provide fair and competitive pricing for our services. However, it seems we fell short of your expectations in this instance, and for that, we sincerely apologize. We'd like the opportunity to make things right. Please reach out to Jeremy or Doran (301)432-5130 or email [email protected], and we'll be more than happy to review your invoice and discuss a possible resolution. We value your business and want to ensure your satisfaction. Thank you for bringing this matter to our attention. We look forward to the opportunity to address your concerns and regain your trust.

- Eby's Garage

Leonard Higdon

9/21/2023

The. Man at the front desk was very courteous. The state inspection was done in a reasonable time , the person that did the inspection was also courteous and complementary of my vehicle.

Thank-you for the review. We hope you can enjoy your Ram truck for years to come.

- Eby's Garage

pho !

9/18/2023

The person at the front desk was very kind and the repair itself was fairly quick and well priced

Thank you for the review, Pho. We are glad to see that your experience with our services was excellent. See you again!

- Eby's Garage

Gabriel Begle

9/13/2023

I've used their services twice and recommended Eby's garage to friends and family a few times. They're great. This is a team that shows much knowledge, responsibility, and fair pricing. There are two things I love about this place the most: they're completely honest (trustworthy), and one can tell they love and are proud of their craft.

Thank you so much for your kind words. I strive as an owner for all those things. Honesty is key.

- Eby's Garage

Tom Egan

9/12/2023

I had my car inspected at Eby’s garage. They were professional, efficient and straightforward. They completed the work in the time they said it would take and pointed out items that I may need in the future. However, they did not push me to get the work done. Very positive experience.

Thank you, Tom, for taking the time to leave us a review! We look forward to having you back!

- Eby's Garage

Jenny & Chris Sarnecki

9/10/2023

Could not be any more helpful, professional and courteous! Reasonable prices and excellent service!!!

Maureen Baker

9/7/2023

Great experience! Very professional. Did a great job at reasonable price. Had vehicle ready on time. Truck is running great!

We appreciate the 5 stars and look forward to working with you again, Maureen!

- Eby's Garage

Emil Jettmar

9/5/2023

Thanks for the review, Emil! We are glad that we were able to provide you with a great experience! We appreciate your business, it is always our pleasure.

- Eby's Garage

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